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Personal Information

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Jeffrey A. Cannon
1428 N Bell Ave, Chicago, IL  60622
(312) 635-0900

jeffrey@filemakerproguy.com
jeffrey@cannonchicago.com
 

Software Expertise

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  • FileMaker Pro (7, 6, 5, 4, 3, 2)

  • FileMaker Server, Unlimited, Developer, Advanced

  • Microsoft Office (Word, Excel, PowerPoint)

  • Adobe PageMaker, InDesign

  • Macromedia FreeHand, Flash, Fireworks, Dreamweaver,

  • Familiar with Adobe Photoshop, Illustrator, dozens of utilities, file transfer, email, and web browser programs

Platforms

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  • Macintosh, OS 6, 7, 8, 9, X

  • Windows 3.1, 98, 2000, ME, XP, NT

Projects

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  • Database creation and conversion

  • Technical writing

  • OS migration

  • Server maintenance

  • LAN/WAN management, router and switch configuration, security setup, wireless

  • Training, creating documentation

  • Copy-editing

  • Page layout/composition

  • Desktop support

  • Program installation/upgrade

Summary of Qualifications

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Fifteen years of professional computer consulting experience in wide variety of corporate settings. Unique combination of hardware and software technical knowledge, coupled with ability to communicate in laymen’s terms.
Accomplished trainer, technical writer and database developer; documenting “how to” procedures; desktop publishing and copy editing technical documents and manuals. Database development projects include call-center, quality control and change management, and sales tracking database solutions.
 

Professional Experiences

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Computer Consultant, Database Developer

Cannon Consulting/FileMakerProGuy.com
Chicago, IL  1990 – Present

Provide hardware selection/installation, FileMaker Pro database development, technical support, computer instruction, and web page design for clients. Training sessions on both Macintosh and PC platforms. Created desktop publishing documents with PageMaker and InDesign.

Renaissance Worldwide
Chicago, IL  June 1997 – 1998

Consulting services for telecommunications client: Ameritech. Designed, developed and implemented database solutions for a client-server database. Call-center on the FileMaker Pro Server 3.0 for Windows NT platform and had over 50 concurrent clients in a five state area.

ObjectWave Corp
Chicago, IL  March 1993 – May 1997

Designed database/software development, computer training, technical support and documentation. Customers included telecommunications, financial, and commercial airline industries. Firm designed SmallTalk GUI applications that front end ODBMS and RDBMS. Charged with deploying, training and documenting OOP developments as well as supporting and designing solutions and tracking systems in FileMaker Pro. As a member of the development team, provided client-server database administration, business and use-case analysis and modeling. Imported legacy data from mainframes into the FileMaker system. Exported data tables from FileMaker into SQL tables for use in MS Access or Versant OOP database. Performed complex UNIX data scrubbing. Created a manual for end users.

Other...

Fairy Godmother Foundation, Consultant and Volunteer,
Chicago, IL 1999-Present

Volunteer for this organization in their charity events and also as their tech consultant and database developer.

ThunderLizard Productions  Seattle, WA 
PageMaker Conference Speaker, Spring 1992

Selected to address over four hundred participants at the PageMaker Conference and Exhibition in Boston. Taught four sessions: Leading Grids; Styles, Codes and Tags; What’s New with PageMaker 5.0; and, Nuts and Bolts of Professional Type.

Parallax Productions/Open House
Seattle, WA  1990 – 1991 

Production, editing, layout for computer books including: The QuarkExpress Handbook, Silicon Mirage, Black Lightening Underground Guide to Laserwriters.

University of Washington
Seattle, WA  1989 – 1991

Staff trainer for the University of Washington. Taught Desktop Publishing and Mac/PC Basic Skills. I was an Associate Computer Consultant/Lab Instructor in the Micro Computer Center. Designed and produced handouts and department brochures; taught student HELP!!! sessions; trained staff trainers, developed curriculum.

 
   

 

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